FAQs

What Is Spinscape ?

We are proud to present to you Spinscape 2.0--a web-based application you can use to find, organize, and share information. Spinscape blends the mind mapping concept with today's top technology to bring you the best application on the planet for visually mapping your information, ideas, and images ... your plan, your project, and your research paper ... in a simple, intuitive, and powerful way. With it's industry leading auto-discovery plugins, private sharing of maps and nodes, and real-time collaboration features, Spinscape 2.0 is the only application you, your group, or your company will need to find, organize, and share information.


How Do I Change My Subscription?

So your Free Trial to Premium is ending and you want purchase a Premium subscription. Or your big project is over and you would like to change your Premium subscription back to a Free one. You can change your subscription to Spinscape at any time by visiting our Products page. Simply select an alternate subscription and we'll start or stop billing based on your choice. Even without a Premium subscription, you will always have access to a Free account with Spinscape--it will just have limited functionality.


Does It Support My Browser?

It is written in Flex which uses Flash, so it is should work on any browser with the latest version of Flash installed. If you need to download Flash, click here.

I Hear You Have An API For Writing Plugins...Can This Really Be True?

Yes it is. We want our users to be able create custom plugins--to use privately in Spinscape, or to share with the world--that will tap into additional data sources, meet needs, and solve problems. The API has changed with the launch of Spinscape 2.0. We'll add some documentation on the new specs soon. So stay tuned!

What Business Problems Does It Solve?

Helps employees visually collect, organize and manage the slew of information they face daily. Allows project teams within a company--and beyond--to brainstorm and collaborate in real-time from anywhere in the world utilizing private sharing and real-time collaboration.

Is Spinscape Still Evolving?

Spinscape is continually evolving--developing continually to meet our users everyday needs and solve current day problems. Evolving means we're going to keep adding features and improving on existing ones based on user feedback, modern demands, and new technologies. Stay tuned to the New Features section on the website and the Forum for more info on what is in our pipeline. Submit your feedback to help guide future additions and improvements by posting in the Forum > Feature Suggestions, or email support@spinscape.com.
 

Spinscape 2.0 is Here!

 
We've redesigned Spinscape to be more intuitive and user-friendly, and even more powerful and tech-savvy than before. If you're a current Spinscape subscriber and have questions about the new version, we invite you to visit our Spinscape 2.0 section on our Forum.

We've added some FAQs for our long-time users to help with the transition. If you have further questions, feel free to start a new topic or email support@spinscape.com

Changing Email Preferences

 
You can edit your email preferences at any time! Watch this quick video:
Email Preferences
 
Or follow these simple instructions: In the application select Edit > Settings > Account tab. At the bottom you'll see Email Notifications with check boxes for both Marketing and System emails. Check the box if you want to receive those emails. Uncheck the box if you do not want to receive those emails. Click Save.